Travel Info

Travel Info

Malaysia’s climate is categorized as equatorial, being hot and humid throughout the year. 
But the inter-monsoon period during March each year may cause the weather to be unpredictable, and sea condition may be rough in the late afternoon.
Therefore, we hope that you can refer to our travel guidelines before planning your holiday for the month of March

The Perhentian Islands lie approximately 10 nautical miles (19 km) off the northeastern coast of West Malaysia in the state of Terengganu. The two main islands are Perhentian Besar (“Greater Perhentian”) and Perhentian Kecil (“Lesser Perhentian”). The small, uninhabited islands of Susu Dara (Virgin Milk), Serengeh and Rawa lie off Kecil.

Like Besut, people here generally speak Kelantanese Malay, however English is widely spoken and understood to accommodate the growing tourism market. The Perhentian Islands have become a popular travel destination for families and backpackers alike due to the many lodging options that accommodate almost any budget.

By Air

 

 

 

Kuala Besut Jetty is located in the state of Terengganu. The nearest airport is Kota Bharu Airport (Sultan Ismail Petra) in Kota Bharu, Kelantan. Upon arrival at Kuala Lumpur International Airport (KLIA), Kuala Lumpur International Airport 2 (KLIA2), or Subang Airport, take the domestic flight to Kota Bharu Airport (KBR).

The flight time from Kuala Lumpur is approximately 45 minutes. For guests from Singapore, Malaysia Airlines provides connecting flights via Singapore to Kuala Lumpur (KLIA) and transit flight to Kota Bharu Airport (KBR) or Kuala Terengganu Airport (TGG).

Airasia provide direct flights from Johor Bahru, Kota Kinabalu, Kuala Lumpur, Kuching and Singapore. Where as, Firefly provide direct flight from Johor Bahru, Penang and Subang. Malindo Air also provide direct flights from Penang and Subang.

      

Please take note that the land transfer to Kuala Besut takes about 1 hour. The boat transfer to Arwana Resort takes about 35 minutes.
 Please book your flight journey according to the boat schedule.

Via Coach/Train 
Express bus

     

Via Coach/Train
Express bus services depart daily from Kuala Lumpur (Terminal Bersepadu Selatan – 8 hrs), Penang (6 hrs), Singapore (10 hrs), and Johor Bharu (9 hrs) to Jerteh. The journey from Jerteh to Kuala Besut Jetty take about 30 minutes. Overnight coach depart around 9 pm daily. Kindly confirm the departure time with the bus company.

Taxis and Minibus departing from Cameron Highlands or Taman Negara normally arrives at Kuala Besut Jetty around 4:00pm. Speedboats will only operate depending on the weather condition.

Overnight train with sleeping berths are available from Kuala Lumpur, Johor Bharu, Singapore, and Taman Negara to Kelantan. The recommended disembarking point is at Tanah Merah. And, followed by another 45 minutes of land transfer to Kuala Besut Jetty. Overnight coach or train will arrive at Tanah Merah Train Station or Jerteh Bus Station early morning, giving sufficient time for passengers to depart on the 1st boat at 11:00am.

We also provide “Meet & Greet” services from Kota Bharu Airport, Kuala Terengganu Airport, Jerteh Bus Terminal, and Tanah Merah Train Station to Kuala Besut Jetty. However, taxi and limousine services are easily available from each location to Kuala Besut Jetty

By Car

For those who travel by car, parking is available at Kuala Besut Jetty. Kindly contact

Mie Parking Kuala Besut : 019-9240683

Perhentian Island Boat Schedule

Kuala Besut Jetty to Arwana Perhentian island 
7.00 a.m
9.30 a.m
10.30 a.m
2.00 p.m
4.30 p.m

From Arwana Resort to Kuala Besut Jetty
8.00 a.m
12.00 p.m
4.00 p.m

For more information please contact Kuala Besut Travel (KBT) Office Pn. Rosnani : +6019 – 9344 948

Important Note :
* Please be reminded that the last boat to Arwana Resort is at 4.30pm.
* The boat transfer is subjected to weather conditions. The hotel is not liable for compensation due to weather changes.
* Please register at our Kuala Besut Travel office 30 minutes before boat departure to collect boat ticket and Marine Park registration.
* For guest traveling on March, it is advisable to book earliest flight to Kota Bharu Airport(KBR) due to unpredictable weather and
 sea condition in the late afternoon.
* Please make sure your sea transfer to Perhentian Island uses the official Jetty at Kuala Besut.
* All travel times can be changes at short notice. Subject to weather condition and availability.
* To avoid inconvenience, please arrange your land and sea transfer travel times directly with the Resort.
* We would advise foreign guests to change into local currency ( Ringgit Malaysia ) before arriving at Kota Bahru Airport.
* For ease of convenience and comfort ,we encourage guests to pre book Kota Bahru airport pick up by our Land Transportation Agent. Call us @ +09 752 8188 or +09 7780 888

Question & Answer

First, I want to know about the journey to Perhentian Island. Could you please explain about that?

Surely yes. In Malaysia, you have several options to reach Perhentian Island depended on the location of your arrival. The simple journey path below may help you to travel by express bus from most locations in Malaysia;

If you arrived at Kuala Lumpur and prefer to travel by flight, you could take the flight from Kuala Lumpur International Airport (KLIA) to Kota Bharu Airport either via Malaysia Airlines (MAS), Air Asia, or FireFly over there. At the Kota Bharu Airport, you may take taxi to Kuala Besut Jetty.

Country:Malaysia → State:Terengganu → District:Besut → Town:Jerteh
→ Jetty:Kuala Besut → The destination:Perhentian Island

If you arrived at Kuala Lumpur and prefer to travel by flight, you could take the flight from Kuala Lumpur International Airport (KLIA) to Kota Bharu Airport either via Malaysia Airlines (MAS), Air Asia, or FireFly over there. At the Kota Bharu Airport, you may take taxi to Kuala Besut Jetty.

For your convenience, we embedded the map of Arwana Perhentian Resort at the Perhentian Island below;

I would like to book the hotel’s room. What are the reservation procedures?

First, you must go to contact form and fill in all the appropriate information and submit the form to us.

Second, please check you e-mail as we will reply to your submitted form through e-mail (sometimes it takes to hours depending on our staff to reply you).

Third, you will get an e-mail from us that mention either your decided rooms are available on your check-in date. If they were available, we will issue a reservation confirmation letter for you. Otherwise, we will suggest the nearest check-in date or another rooms for you.

Then, if you wish to proceed with the reservation confirmation letter, you must make deposit payment for 50% of the grandtotal amount within 3 days to any of our bank account as mentioned below;

Banker : CIMB
Account name : UB RESORT WORLD SDN BHD
Account no.CIMB : 800 684 0635

Banker : Maybank
Account name : UB RESORT WORLD SDN BHD
Account no. : 553 104 410 281

I prefer to use my credit card on the island. Do you accept my VISA and MASTERCARD?

Yes, we currently accept both of them with 3% additional service charges. Kindly bring cash to avoid any problems.

Owh, OK. I have looked at your package and rates section about the packages those you offer, but I would like customize certain parts of the packages, such as change the meals to activities, can I?

Yes, you can, but we have to review your needs first. You may mention your needs in the contact us form. If the rate for the meals equals to the activities, we will surely approved your needs. Otherwise we are so sorry as we have to answer ‘No, you can’t ‘.

Then, I am so worry if I miss the bus and flight to go home. Could I stay for several nights onwards?

Yes, surely you can depends on the room availability. We will try to arrange for additional nights for you with additional charges as mentioned in the package in rates section.

Hmm, what if I cancel the booking after making the deposit payment?

We are so sorry to hear that, but we will refund your deposit payment depended on your situation. If you request to cancel 7 days before check-in date,penalty RM100.00 will be applied. Otherwise, we are so sorry as we could not refund you.